After-sales
Services
We have always believed in long-term relationships, which is why our commitment goes far beyond just the sale. Through our comprehensive after-sales and warranty services, we ensure that your business processes always run without interruption.
The full range of machine solutions supplied by Vertro is supported by a dedicated after-sales team, which delivers the highest possible levels of service to our customers.
Our after-sales team consists of highly skilled engineers and technicians equipped with the latest diagnostic equipment. Regular adjustment and calibration of the machine ensure optimal performance for a long time. Potential issues will also be addressed.
Warranty
Services
We offer a two-year free warranty and lifetime maintenance support for all our products. If the equipment breaks down or parts are damaged during the warranty period (except for damage caused by human factors and force majeure), our company will provide free repair. After the warranty period expires, a small maintenance fee will be charged.
We offer periodic technical inspection plans to evaluate the operation and condition of components.
You can also choose from our custom-made, extended warranty periods and services.
