After sales
Services
We have always believed in long-term relationships, which is why our involvement goes far beyond sales. Through our extensive after-sales and warranty services, we ensure that your business processes are always without disruptions.
The full range of machine solutions provided by Vertro is supported by a dedicated after sales team, who deliver the highest possible levels of service to our customers.
Our after-sales team consists of highly skilled engineers and technicians, who have the latest diagnostic equipment. Regular adjustment and calibration of the machine ensures optimum performance over a long period of time. Potential issues will also be looked at.
Guarantee
Services
We offer a free two-year warranty and lifetime maintenance support for all our products. During the warranty period, if the equipment breaks down or if any parts are damaged (except due to human factors and force majeure), our company will provide free repair. After the warranty period has expired, a small maintenance fee will be charged.
We provide periodic technical inspection plans to evaluate the operation and condition of parts.
You can also choose from our custom extended warranty periods and services.
