After sale
Services
We have always believed in long-term relationships, which is why our involvement goes far beyond sales. Through our extensive after-sales and warranty services, we ensure that your business processes are always without disruption.
The full range of machine solutions supplied by Vertro is supported by a dedicated aftersales team, delivering the highest possible levels of service to our customers.
Our after-sales team consists of highly skilled engineers and technicians, who have the latest diagnostic equipment. Regular adjustment and calibration of the machine ensures optimum performance, over a long period of time. Potential problems will also be looked at.
For our customers in Saudi Arabia, after-sales support is provided through our trusted local dealer. From spare parts and technical assistance to product training, everything you need is taken care of.
Warranty
Services
We provide a free two-year warranty and lifetime maintenance support for all our products. If the equipment breaks down or parts are damaged during the warranty period (except for human factors and force majeure), our company will provide free repair. After the warranty period, a small maintenance fee will be charged.
We provide periodic technical inspection plans to evaluate the operation and condition of components.
You can also choose from our tailor-made extended warranty periods and services.
